Certificate III Transport and Distribution (Warehousing and Storage)

Prerequisites:

If doing this course as part of a traineeship, the participant is required to be employed in a relevant industry.

Financial Assistance:

Participants enrolling in this course as a work based traineeship may be eligible  for funding as existing workers (Employed for over 3 months), or as new entrants (employed for 3 months or less).

Funding in most cases covers the full cost of the training.

Qualification:

Participants who successfully complete this course will receive a nationally recognised Certificate III in Transport and Distribution (Warehousing and Storage)

Training Delivery:

All training and assessment is delivered at the workplace. The training methods, content and delivery can vary depending on the needs of the workplace and participants involved.

Competencies / Units:

Seven units to be selected from each certificate level.

The following is a sample list, a training program of units can be selected from a wider range of units, that may be more relevant to your particular workplace.

Certificate I

TLID107C Shift materials safely using manual handling methods

• Assess risks arising from relocating the load

• Plan load relocation

• Relocate load

TLID207C Shift a load using manually operated equipment

• Assess risks arising from relocating the load

• Plan load relocation

• Relocate load

TLIE307C Participate in basic workplace communication

• Communicate information about routine tasks, processes, events or skills

• Participate in group discussions to achieve appropriate work outcomes

• Interpret views and opinions of others

TLIE507C Carry out basic workplace calculations

• Carry out calculations

• Prepare estimates

• Interpret graphical interpretations of mathematical information

TLIF107C Follow OHS procedures

• Follow workplace procedures for hazard identification and risk control

• Contribute to the arrangements for the management of OH&S

• Complete OH&S records

TLIF207C Conduct housekeeping duties

• Identify housekeeping requirements

• Cleanliness & tidiness in the workplace

TLIG107C Work effectively with others

• Determination of appropriate work roles

• Planning of activity

• Working with others

TLII207D Apply customer service skills

• Deal with customer inquiries

• Monitor customer satisfaction

Certificate II

TLIA1207C Pick and process orders

• Order process policies & procedures

• Despatching and ordering

• Recording stock levels

TLIA1307C Receive goods

• Identify workplace procedures and documentation requirements for the receipt of goods

• Checking & inspecting goods

• Unload, unpack & store stock

TLIA1407C Use product knowledge to complete work operations

• Identify products in a subsection of a warehouse or other storage areas

• Examine quality and report on products

• Use inventory and labelling systems to identify and locate products

TLIA2007C Replenish Stock

• Participating in stock rotation activities

• Interpret and fill replenishment requests

• Complete stock replenishment

TLIA2107C Despatch Stock

• Analysing preparing and completing goods for despatch

• Follow workplace order picking processes to prepare gods for despatch

• Complete despatch following workplace procedures and schedules

TLIA2207C Participate in stocktakes

• Preparing for stocktake

• Stocktake and count

• Identifying discrepancies

• Complete documentation

TLID1007C Operate a forklift

· Check forklift condition

· Drive the forklift

· Operate a forklift to handle loads  

· Monitor site conditions        

· Monitor and maintain forklift performance

TLIG701A Work in a socially diverse environment

• Communicate with customers and colleagues from diverse backgrounds

• Deal with cross cultural misunderstandings

TLIE807C Process workplace documentation

• Plan documentation

• Complete documentation

Certificate III

TLIA1507C Complete receival/despatch documentation

• Analyse order to identify work requirements to fill order

• Follow workplace order documentation process

• Finalise documentation

TLIA1607C Use inventory systems to organise stock control

• Identify inventory and stock control systems in use in the workplace

• Use re-order procedures to maintain stock levels

• Organising cyclical stock counts to report discrepancies or variances

• Produce reports on record keeping and inventory functions

TLIA1707C Apply product knowledge to organise work operations

• Identifying and categorising products

• Match products to locations based on specific criteria

• Assist individuals to solve stock identification and location problems

• Identify appropriate transfer and handling requirements

• Contribute to continuous improvements

TLIA1807C Organise despatch operations

• Plan and organise despatch operations

• Organise the storage of despatch stock

• Complete documentation

TLIA1907C Organise receival operations

• Plan and organise receival operations

• Organise the storage of stock

• Complete documentation

TLIF307C Implement and monitor OHS procedures

· Access information about OH&S and the workplace policies and procedure

· Implement and monitor procedures for identifying and assessing hazards

· Implement and monitor procedures for controlling risks

· Plan and supervise housekeeping arrangements  

· Implement and monitor procedures for dealing with hazardous events           

TLIG207C Lead a work team or group

• Participate in team/group planning

• Manage and develop team/group performance

• Participate in and facilitate the work team/group

• Document and review team/group tasks

TLIJ207C Apply quality systems

· Work within a quality improvement system           

· Use quality improvement systems, tools and techniques .