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BSB 40807 Certificate IV in Frontline Management
Total number of units required = 10 4 core units plus 6 elective units Core Units:
Management BSBMGT401A Show leadership in the workplace BSBMGT402A Implement operational plan Occupational Health and Safety BSBOHS407A Monitor a safe workplace Workplace Effectiveness BSBWOR402A Promote team effectiveness Elective Units:Customer Service BSBCUS401A Coordinate implementation of customer service strategies BSBCUS402A Address customer needs BSBCUS403A Implement customer service standards Financial Administration BSBFIA402A Report on financial activity General Administration BSBADM409A Coordinate business resources Information Management BSBINM401A Implement workplace information system Innovation BSBINN301A Promote innovation in a team environment Interpersonal Communication BSBCMM401A Make a presentation Management BSBMGT403A Implement continuous improvement BSBMGT404A Lead and facilitate off-site staff Marketing BSBMKG413A Promote products and services Project Management BSBPMG510A Manage projects Relationship Management BSBREL401A Establish networks Risk Management BSBRSK401A Identify risk and apply risk management processes Workplace Effectiveness BSBWOR401A Establish effective workplace relationships BSBWOR404A Develop work priorities
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